Create New Job Seeker Account
Create New Employer Account
Sign in
Create New Job Seeker Account
Forgot password
Sign in
Create New Job Seeker Account
Forgot password
Sign in
Create New Employer Account
Forgot password

Account Manager with Atlantic Credit and Finance in Roanoke

Vacancy has expired

Show me jobs like this one

Job Ref:  315519971
Employer:  Network
Company Name:  Encore Capital Group
Industry:  Banking
Job Type:  Full Time
State:  Virginia
City:  Roanoke
Zip Code:  24018
Job Description
Why work for ACF?
Salary - Hourly rate with an aggressive commission structure and paid Training
Average annual salary first-year income ranges between $40,000 and $47,000 a year
Opportunity for Career advancement
Medical, Dental, Vision for employee and family
401K with a company match
Paid Time Off (PTO) PLUS 8 paid Company Holidays
Have a structured work schedule with a 40 hour week work with no weekends
To be considered:
High School Diploma or GED
A persuasive, yet friendly customer service approach
Basic computer skills
Enjoy helping and interacting with people over the phone
Goal orientated
Clear a full criminal background check and drug screen
Be able to work the Schedule: Monday-Wednesday; noon-9pm, Thursday; 8:30am-5:30pm and Friday, 9am-5pm, no weekends
Negotiate with consumers by phone to obtain secure payment arrangements in accordance with company policy, company values and the Fair Debt Collection Practices Act (FDCPA). 80%
Other duties as assigned. 5%
Share best practices on collections and negotiating techniques to support team goals. 5%
Utilize company technology to manage account queues and account documentation. 10%
Required: High School Diploma, GED, or equivalent work experience.
Preferred: Bachelor
Required: English
Preferred: Bilingual - English / Spanish
Work Experience:
Required: 1 - 2 years customer service and/or sales PC skills.. Basic PC skills. Ability to apply basic mathematical applications.
Preferred: 1 - 2 years in collections, financial services or call center environment. Dialer or AS400 technology experience. Proficiency with MS Office.
Position Title
Collections Account Manager with Atlantic Credit and Finance
VA - Roanoke
Operations Decision Science
Position Status
Full time
Associated topics: call center, commission, client, healthcare, inside sales, insurance sales agent, phone, sales position, sales professional, sell